Terms and Conditions
Choose the appropriate terms and conditions for your service
RESTHeart Cloud Terms
For self-provisioning cloud services where you independently manage your RESTHeart resources. Includes:
- ✓ Self-service provisioning and management
- ✓ Credit card payments via Stripe
- ✓ Subscription management
- ✓ Service tiers (Free, Standard, Premium)
- ✓ Automated billing and renewals
RESTHeart Managed Terms
For enterprise managed services with custom SLAs and dedicated infrastructure. Includes:
- ✓ Full infrastructure management by SoftInstigate
- ✓ Custom Service Level Agreements (SLAs)
- ✓ Dedicated infrastructure and resources
- ✓ Commercial negotiations and wire transfers
- ✓ Enterprise support with priority response
Sophia Terms
For Sophia, the conversational AI knowledge base platform with multi-tenant isolation. Includes:
- ✓ Invitation-only multi-tenant access
- ✓ Private knowledge base ingestion (RAG)
- ✓ Configurable AI agents and chat history
- ✓ LLM sub-processors under GDPR DPAs
- ✓ AI-generated content disclaimer
For questions about our terms and conditions, please contact us.